News & Information

New Billing Procedure

Starting August 1, 2010, water bills will be mailed monthly.

Water Bill Assistance Agencies
Residents requesting assistance need to contact these agencies directly for eligibility. The City cannot contact them for you.

  • OLSHA - Oakland Livingston Human Service Agency - 248-209-2600
  • OC-DHS - Oakland County Department of Human Services - 248-975-4800
  • WRAP - Water Residential Assistance Program - 313-334-2407
  • Salvation Army - 248-334-2407
  • Catholic Charites - 248-537-3300


Water Consumption

On average, each American uses (60) sixty gallons of water every day. You can reduce your water usage if you are efficient.

Water Wasted at 60 psi Water Pressure - A continuous leak from a hole this size would waste the following amount of water:

Diameter of Stream

Average Daily Gallons

Gallons Per Month

1/4 Inch



3/16 Inch



1/8 Inch



Watch our water saving tips video! Starring our Director, Christopher A. DuBerg

Tips for Saving Water

  • Don't leave your faucet running while brushing your teeth.
  • A household faucet runs at 3 to 5 gallons a minute
  • Avoid waste turn faucets off firmly
  • Check appliances connecting hoses and faucets for leaks. Even a pinhole leak wastes up to 170 gallons a day
  • Test your toilet for leaks. Add several drops of food coloring to the toilet tank, and, if it’s leaking, coloring will appear in the toilet without flushing
  • Avoid using the toilet for a wastebasket. Every flush you eliminate can save between 2 and 7 gallons of water
  • Install a water-efficient toilet, if possible
  • Short showers save water. Install a low-flow showerhead and keep showers under 5 minutes
  • Cool drinking water in refrigerator or with ice, not by running tap
  • Water yards wisely. Minimize evaporation by watering in early morning or evening
  • Cover pools and spas to reduce evaporation. Avoid overflows and splashes by reducing water levels

Water Quality
2020 Water Quality Report - Click here to View report
2019 Water Quality Report - Click here to View report
2018 Water Quality Report - Click here to View report
2017 Water Quality Report - Click here to View report
2016 Water Quality Report - Click here to View report
2015 Water Quality Report - Click here to View report
2014 Water Quality Report - Click here to View report
2013 Water Quality Report - Click here to view report

The City of Hazel Park is required to deliver to every house and business, a Consumer Confidence Water Quality Report annually. Last year, as in all previous years your tap water has met and/or surpassed all drinking water health standards required by the Environmental Protection Agency (E.P.A.), as well as the State of Michigan Department of Environmental Quality.

Frozen Pipes
Never leave water pipes and/or water meter in an unheated area. This could cause damage to the water meter and your plumbing, resulting in high water bills and fees. If your meter is in a cabinet, open the door during extremely cold weather to circulate heat.

If you experience loss of water due to frozen pipes it is important that you seek professional help. The City is not responsible for this.
Please click here for more information.

Public Act 222
This State Law provides procedures that need to be followed in the event of a sewage overflow or backup on your property. Any citizen having experienced an overflow or backup of a sewage disposal system or storm water system, must file a written claim with The City of Hazel Park within 45 days after the overflow or backup is discovered. A claim form may be obtained by calling the City Clerk at 248-546-4064. This form must be completed in full and returned to the City Clerk within 45 days of your incident, so that claim processing can begin. Failure to do so will prevent recovery of damages.

Informative video on how "flushable" wipes are damaging our sewer systems:

Water Service Line Responsibilities
Click here to see diagram
View the diagram to see City vs. Property Owner for the responsibility of the water service.

Sewer Line System Responsibilities
Click here to see diagram
View the diagram to see City vs. Property Owner for the responsibility of the sewer service.

Sewer Information
Click here to view the Word document.

Sewers carry wastewater from our homes and businesses to a plant for treatment for disposal. Plumbing is designed to control smelly sewer gas from entering your home or place of business.

This is performed by: Roof Vent Pipe & Plumbing Traps

Laundry Lint Info
Click here to View all info on how to reduce the amount of lint entering your sewer pipes.
The Water/Sewer Departments occasionally receives calls regarding a backed-up floor drain near the home’s laundry washer and dryer…even though the rest of the home drains properly.
Time and time again the culprit was “Laundry Lint” in the home’s sewer pipes.