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 My
name is Christopher Duberg, I am the Superintendent for the
Water/Sewer Department. I have been employed with the City for
over 13 years. I currently hold an S-2 Certification for water
distribution systems.
We are very proud of the fact, that nearly all of our Operators
in the Water/Sewer Department hold a Certification by the M.D.E.Q.
Our top priority is to deliver Safe Drinking Water to the public,
but we also provide various other services, some of which are
listed as informational items. If you have any questions please
call the Water/Sewer Department at 248-546-4076.
Water/Sewer Department
City Hall Building
111 E. Nine Mile Road.
Office hours are:
Monday thru Friday
8:30 am - 4:30 pm
During office hours call: 248-546-4076.
After hours for Water/Sewer related emergencies call the Hazel
Park Police Department at 248-542-6161.
Water Department Informational Items
Water Consumption:
On average, each American uses (60) sixty gallons of water every
day. You can reduce your water usage if you are efficient.
WATER WASTED AT 60 psi WATER PRESSURE.
A continuous leak from a hole this size would waste these amounts
of water.
| Diameter
of stream |
Daily
average of gallons |
Gallons
per month |
| 1/4 inch |
13,127 |
393,810 |
| 3/16
inch |
7,400 |
222,000 |
| 1/8
inch |
3,289 |
98,670 |
| 1/16
inch |
822 |
24,660 |
Tips for saving water:
• A household faucet runs at 3 to 5 gallons a minute.
Avoid waste turn faucets off firmly.
• Check appliances connecting hoses and faucets
for leaks. Even a pinhole leak wastes up to 170 gallons a day.
• Test your toilet for leaks. Add several drops
of food coloring to the toilet tank. If it’s leaking, coloring
will appear in the toilet without flushing.
• Avoid using the toilet for a wastebasket. Every
flush you eliminate can save between 2 and 7 gallons of water.
Install a water-efficient toilet if possible.
• Short showers save water. Install a low-flow showerhead
and keep showers under 5 minutes.
• Cool drinking water in refrigerator or with ice,
not by running tap.
• Water yards wisely. Minimize evaporation by watering
in early morning or evening.
• Cover pools and spas to reduce evaporation. Avoid
overflows and splashes by reducing water levels.
Frozen pipes:
Never leave water pipes and/or water meter in an unheated area.
This could cause damage to the water meter and your plumbing.
Resulting in high water bills and fees.
Water Quality:
The City of Hazel Park is required to deliver to ever house
and business a Consumer Confidence Water Quality Report ever
year. Last year, as in all previous years your tap water has
met and/or surpassed all drinking water health standards required
by the Environmental Protection Agency (E.P.A.), as well as
the State of Michigan Department of Environmental Quality. A
copy of this report is also available at the Water Department.
Service Calls:
• Call the Water Department if you have received
an unusually High or Low water bill. We will set an appointment
for a service person to check for leaks and/ or stopped meters.
• Please call the Water Department if you notice
water leaking up from streets, sidewalks, grass areas or fire
hydrants. So we can make repairs to water mains, service leaks,
gate wells and fire hydrants as soon as possible.
Water Billing Procedures:
• Residents are sent a blue water bill every (3)
three months. Commercial accounts are sent every month. The
bill is for charges incurred in the last billing period and
will also show any previous balance. The due date is approximately 25 days
after the bill is mailed out.
• Residents are then sent a green bill (past due
notice) about (7) seven days after the original bill is due.
• Approximately (7) seven to (10) ten days later,
a red bill (shut-off notice) is sent if the bill is still not
paid. The red bill shows a date by which the bill must be paid
or the water service will be shut-off.
• There is a mail drop-box in the City Hall parking
lot for after hours.
• If for some reason the resident cannot pay the
water bill, they must come to the Water Department and sign
a Partial Payment Agreement (P.P.A.) Call Water Department for
details.
Turn on policy:
Once the water has been shut-off for non-payment, the resident
must come to the Water Department and sign a turn-on form. This
form will show that a $50.00 turn-on fee will be charged on
the next regular bill. Sewer Department Informational Items.
Operation and maintenance:
The Sewer Department cleans the sanitary and combined sewer
lines on a daily basis, weather permitting. Excluding the months
of January and February.
Storm Sewers:
The Sewer Department cleans our catch basins bi-annually and
on an as needed basis. If you should notice standing water in
the streets, please call our Sewer Department so we can determine
and repair the problem.
Sewage Backup Complaints:
If any resident or business should experience a sewage backup
of any type, we recommend calling our Sewer Department. We can
then come out and determine if the problem is within our sewer
system or advise the citizen of our opinion of where the problem
may exist.
Public Act 222:
This State Law provides procedures that need to be followed
in the event of a sewage overflow or backup on your property.
Any citizen having experienced an overflow or backup of a sewage
disposal system or storm water system, must file a written claim
with The City of Hazel Park within 45 days after the overflow
or backup is discovered.A claim form may be obtained by calling
the City Clerk at 248-546-4064. Describing your problem and
requesting a claim form.
This form must be completed in full and returned to the City
Clerk within 45 days of your incident so that claim processing
can begin. Failure to do so will prevent recovery of damages. |
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City
of Hazel Park, 111 E. Nine Mile Rd., Hazel Park, MI 48030 Disclaimer |
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